An Open Letter to Bulls Fans Regarding Unused Tickets

An Open Letter to Bulls Fans Regarding Unused Tickets

 

Amarillo Bulls fans:

Due to the concerns over the spread of COVID-19, the North American Hockey League and the Board of Governors came to the decision to cancel the 2019-2020 season.

Because of this, our fans and Season Ticket Holders were left with unused tickets to our remaining home and playoff games. We understand that this is an unprecedented and hopefully, a one-time occurrence, and we want to ensure that all fans are made aware of our ticketing policy, as detailed below.

Amarillo Bulls 2019-2020 Ticket Exchange Options

  • Remaining tickets may be exchanged for a cost-equivalent credit on to 2020-2021 Season Tickets
  • Remaining tickets may be exchanged for a signed mini-stick and Bulls puck combo pack (while supplies last)
  • Remaining tickets may be exchanged for a commemorative, 10th Anniversary t-shirt (while supplies last)
  • Remaining tickets may be exchanged for a skating voucher for the 2020-2021 season
  • Remaining tickets may be exchanged for a raffle ticket for the 2019-2020 navy jersey raffle to be held 4/3/2020 (one ticket is equivalent to one raffle ticket)

Please note that the date to exchange your unused tickets is 4/3/2020. The Bulls office will begin accepting exchanges on Monday, March 23.

We understand that the circumstances are far from the desired outcome of the 2019-2020 season and will be offering a refund to those who purchased tickets and Season Ticket Holders for the value of unused tickets, if they so choose this option. Due to the timing of the league’s decision and its unprecedented nature, refunds may take between 4-6 weeks to be processed.

We, as the Bulls organization, are deeply saddened by the cancellation of the current season. While there is uncertainty, at times, regarding the COVID-19 pandemic, one thing is for certain: Bulls Hockey will be back!

For further details regarding the cancellation of the 2019-2020 season, 2020-2021 Season Tickets, and more, please visit AmarilloBulls.com, call our offices at 806-242-1122, or follow us on social media.

The Amarillo Bulls are about so much more than hockey. While our season comes to an unexpected close, let us not forget that, while we take pride in the Bulls name, we are bound by the constant reminder that this organization, this team, and this fan base, calls Amarillo home.

Regards,

 

Lois Offerman

Senior Director of Operations for the Amarillo Bulls